Modern Business Communication Starts with 3CX
Effective communication is the backbone of every successful business. Traditional PBX systems are expensive to maintain, difficult to scale, and lack the flexibility required in today's hybrid work environment.
3CX is a powerful software-based IP PBX that enables businesses to make and receive calls from anywhere while integrating voice, video conferencing, live chat, WhatsApp, Facebook Messenger, CRM systems, and Microsoft 365 into one unified communication platform.
At IT INHERIT, we provide complete 3CX design, deployment, migration, and support services for businesses of all sizes.
What is 3CX?
3CX is an enterprise-grade Unified Communications (UC) platform that replaces traditional phone systems with a cloud or on-premise solution.
It allows your team to communicate using:
- Office IP Phones
- Mobile Apps (Android & iPhone)
- Windows & Mac Applications
- Web Browser
- Microsoft Teams Integration
Employees can answer business calls from anywhere while using the same office extension.
Benefits of 3CX
Reduce Telecommunication Costs
Save up to 80% on phone bills by using SIP trunk technology instead of expensive traditional telephone lines.
Work From Anywhere
Your office extension follows you.
Employees can work from:
- Home
- Office
- Overseas
- Branch offices
using the same business number.
Improve Customer Service
Never miss an important customer call.
Features include:
- IVR (Auto Attendant)
- Call Queues
- Ring Groups
- Call Recording
- Voicemail to Email
- Call Reports
Video Conferencing Included
No need for separate video meeting software.
Host online meetings directly through 3CX.
Live Chat & WhatsApp Integration
Convert your website visitors into customers by allowing them to contact your business via:
- Website Live Chat
- Facebook Messenger
All conversations are managed in one interface.
CRM Integration
Integrate with popular CRM platforms including:
Customer information automatically appears when calls arrive.
Advanced Reporting
Monitor business performance through:
- Missed Calls
- Call Duration
- Agent Performance
- Queue Statistics
- Busy Hours
- Customer Response Time
3CX Features
- Cloud PBX
- On-Premise PBX
- SIP Trunks
- Auto Attendant (IVR)
- Call Recording
- Video Conferencing
- Live Chat
- WhatsApp Integration
- Mobile Apps
- CRM Integration
- Microsoft 365 Integration
- Teams Integration
- Hot Desking
- Presence Status
- Voicemail to Email
- Call Queue
- Call Analytics
Industries We Serve
3CX is ideal for:
- Hotels & Resorts
- Restaurants
- Corporate Offices
- Hospitals
- Schools & Universities
- Retail Stores
- Manufacturing
- Logistics Companies
- Government Organizations
- Call Centers
Why Choose IT INHERIT?
IT INHERIT provides complete 3CX services, including:
- Business Requirement Analysis
- Solution Design
- 3CX Licensing
- SIP Trunk Configuration
- IP Phone Deployment
- IVR Design
- Call Queue Setup
- CRM Integration
- Staff Training
- Ongoing Maintenance & Support
Whether you need a new phone system or want to migrate from an existing PBX, our experienced engineers ensure a smooth and reliable transition.
Ready to Upgrade Your Business Communication?
Empower your business with a secure, scalable, and feature-rich communication platform.
Contact IT INHERIT today for a free 3CX consultation and discover how modern business telephony can improve productivity while reducing communication costs.